I know this is not good news to start the new year, but I am going to suspend most international shipping for now (please read all the way through for options). Alcohol-based perfume is not supposed to ship by regular airmail in or from the USA, and regulations are becoming tighter on shipments of perfume in other countries too. In two weeks alcohol-based perfume will be illegal to ship to the UK, and it is already illegal in numerous other countries, with some being more strict about it than others (for example, Italy and Canada are strict and customs throws out perfume if they find it in packages). Alcohol-based perfume is supposed to ship by FedEx/UPS or other courier, not by regular airmail. The problem is that FedEx and UPS charge over $150 to ship to most countries from the USA, even for tiny packages. It is not worth paying the FedEx/UPS fees unless you are buying a lot of bottles in a group buy and splitting the shipping fees. As of a few months ago, all first class international usps shipments are now recorded in an online USA postal system, creating a record of every shipment along with the declared contents and value. Clearly we have bigger hazards in the USA than worrying about shipping a few bottles of perfume, much less samples, but it is a risk I shouldn’t be taking, especially given the many international orders I have been receiving lately.
For those in Canada, I should soon be able to ship to Canada via UPS Standard Ground (the way Luckyscent does) and the cost is reasonable at about $18, though duties may apply depending on the value. I have already done it, but I need to get it set up on the website so that duties can be predicted ahead of time.
For customers overseas, I have several suggestions. If you want to purchase directly from me, you can use a freight forwarding service that gives you a USA address; I would ship to the USA freight forwarder and then they collect and forward all your packages on to you, or they can send one at a time. If you consolidate your packages from several USA merchants, you can save on shipping. Many freight forwarders will not ship alcohol-based perfume by regular mail, but some of them have other methods of shipment to offer, depending on your country. One freight forwarder I have worked with on a shipment to Saudi Arabia can possibly help many of you. His name is Jim Rojas and he has an ebay shipping store. His shipping costs are very reasonable (though you may have duties depending on your country). You can get a quote from him if you give him the size and weight of the package, and I can give that information to you if you tell me what SSS items you would like to buy. Many larger freight forwarding companies exist, like myus.com, and some of my customers have used others. So far I have had good experiences with freight forwarders, but you probably need to check their reviews/testimonials. Another option is for me to ship to a friend or family member here in the USA who can then get the package to you. And a third option is to buy from one of my retailers who ships to your country. Sundhaft sells my boutique line in Germany, and I hope to have several more retailers in Europe in 2013. Also, Indie Scents in the USA does some international shipping and carries my boutique line. And for decants and samples, Surrender to Chance does some international shipping. Each retailer considers the rules and the risks and then decides how to handle international shipping; some retailers are willing to take more risk than others and that is why you see varying policies. (When I say risk I am not talking about bottle breakage, which never happens when you pack well; I am talking about the risk of being fined for shipping alcohol-based perfume and/or having the contents of packages confiscated.)
I will continue to work on this issue, and when I add body oils and other non-alcohol products those will be easy to ship by regular mail to any country. I value my international customers very much and want to find more ways to get my products to you. Meantime, please consider the options I have mentioned. I will do as much as I can to help.